Privacy Policy & Terms

PRIVACY POLICY

Effective Date: June 19, 2025 | Last Updated: June 19, 2025

Ascend Virtual Services (“we,” “our,” or “us”) values your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website https://www.avsassist.ca or use our virtual assistant services.

1. Information We Collect

We may collect personal information when you:

- Fill out a contact form

- Book a consultation

- Subscribe to our newsletter

- Engage our services

This may include:

- Your name

- Email address

- Business name

- Service-related details

We also collect non-personal information (like IP address, browser type) through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

- Provide and manage services

- Respond to inquiries

- Send updates, invoices, or project-related communication

- Share newsletters and marketing (with your consent)

- Improve the website and service delivery

3. How We Share Information

We do not sell or rent your personal data. We may share it with third-party tools (e.g., Google Workspace, Trello, HoneyBook) strictly for business purposes to deliver the services you’ve requested.

4. Cookies

This website may use cookies to analyze site usage and improve functionality. You may disable cookies via your browser settings.

5. Data Security

We take reasonable steps to protect your personal information but cannot guarantee 100% security due to the nature of online communications.

6. Your Rights

You can:

- Request access to or deletion of your personal information

- Withdraw consent to marketing communications at any time

Please email us at ascendvs@gmail.com to make a request.

7. External Links

Our website may link to other websites. We are not responsible for the content or privacy practices of third-party sites.

8. Policy Updates

We may revise this policy occasionally. Changes will be posted here with an updated date.

Questions? Contact us at ascendvs@gmail.com

TERMS & CONDITIONS | Effective Date: June 19, 2025

Welcome to avsassist.ca. By using our website or services, you agree to the following general terms:

- Services Provided:

  Ascend Virtual Services offers professional virtual assistant services. All details, timelines, and pricing are provided in individual service agreements or contracts.

- Client Agreements:

  A signed agreement or written confirmation is required before services begin. Specific terms regarding payment, scheduling, revisions, or cancellations will be provided in your personal service agreement.

- Confidentiality:

  We treat your business information and materials as confidential and do not share them without your permission.

- Website Use:

  Content on this site is for informational purposes only and may not be copied without permission. We are not liable for any errors or interruptions on the website.

- Limitation of Liability:

  While we strive for excellence, we are not liable for indirect losses or delays resulting from the use of our services or site.

- Governing Law:

  These terms are governed by the laws of Ontario, Canada.

For questions or service inquiries, email ascendvs@gmail.com